Shipping Policies

Domestic Shipping Rates:

Free UPS / USPS GROUND SHIPPING on orders above a predetermined amount (AK, HI, PR excepted). UPS / USPS Ground FIXED FLAT RATE SHIPPING on orders above a predetermined amount.
UPS 3 Day Select Upon Request
UPS 2nd Day Air Upon Request
UPS Next Day Air Upon Request

International Shipping Rates:

International shipping costs will be calculated based on the shipping address and the size and weight of the package. Please note that the recipient is responsible for all taxes and duties.

Temperature Sensitive Shipping:

MHP reserves the right to add additional charges for cold and warm shipping as required by product specifications. We do not ship temperature sensitive products (e.g. probiotics) on a Thursday or Friday to avoid potential prolonged heat or cold exposure. UPS 2nd Day Air recommended on all cold-ship items from April through October. Next Day Air may be required if shipping to: CA, AZ, NM, NV, TX, LA, AL, MS, FL, GA.

Patient Drop Ship Rates:

FIXED FLAT RATE UPS GROUND / USPS on Drop Ship orders. No invoice is sent to the patient. All invoices are charged to the Practitioner.

Order Processing:

U.S. orders with standard shipping received by 4:00 PM MST are processed for shipment that same day.

Payment Methods:

We accept Visa, Master Card, American Express, Discover, Apple Pay, Google Pay, EnRoute, JCB and Diners Club 

Price Changes:

All prices are subject to change without notice. MHP is not liable for errors or omissions.

Damaged /Missing Items:

If you receive a shipment that contains a broken/damaged item or if an item is missing, please notify our office within 7 business days. Pictures of the shipping box and damaged items are required to expedite resolution. If there is any damage to the outside of the box, please keep the shipping materials (until we have approved of their disposal).